8/15/2023 0 Comments Sea wave resort![]() ![]() The button lights in one of the elevators did not light. All 3 treadmills were warped so as to make operation unsafe. In the gym, only 1 elliptical was in working condition. The jets for the indoor hot tub were inoperative during our stay. The ice machine on the 4th floor (where one of our rooms was located), was inoperative during our entire 5 days in the resort. There were also numerous significant ‘outages’ throughout the facility, most lasting for our entire stay. At one point we had to speak with a cleaning person to get our room done, including replacing water bottles and towels. Room cleaning was either not done or done so late in the day as to be intrusive at the end of the day when our family was getting ready to go out in the evening. The shower door handle was also loose and kept moving. In our other room, the main door would not fully shut which turned out to be a major inconvenience during the height of the Indian wedding in attendance that weekend (more on that below). In one of our rooms alone, the bathroom door would not lock, the toilet was not firmly affixed to the floor (it shifted significantly when in use), the safe was not re-set and was locked to the previous occupant’s code, the desk chair leather veneer was excessively peeling, and there was no “do not disturb” sign. During our stay we were overwhelmed by a host of service and facility failures on the part of the resort: Checking into our rooms, we were met with noticeable peeling paint, including directly over the beds. Just 2 days prior to our arrival, and even on our trip down to check-in, no one answered the phone at the resort at all. Prior to our arrival we were unable to reach any reservation or customer service person at the resort without multiple phone calls, dropped calls, and long hold times. Including rooms, food and services at the resort, our stay cost us more than $7,000. ![]() The 6 members of our family stayed in 2 full ocean-view rooms for 4 nights. Our family recently returned from an extended weekend stay at the Ocean Place Resort & Spa in Long Branch. Secrets Puerto Los Cabos Golf & Spa Resort.The Cosmopolitan of Las Vegas, Autograph Collection.Hotels near Brookdale Community College.Hotels near Monmouth County Vocational School District.Hotels near Empire Beauty School-Pottsville.Hotels near Seven Presidents Oceanfront Park.Hotels near New Jersey Repertory Company.Hotels near Long Branch Beach & Boardwalk.Hotels with Complimentary Breakfast in Long Branch.Hotels with Private Beach in Long Branch. ![]()
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